Nortel VPN Clients For "FocalpointNet"

Alerts

This page is intended for Galileo customers who need to access Galileo's Apollo or Galileo systems using a software VPN Client. If you are unsure if you are a "FocalpointNet" customer, check with your Galileo Sales Manager or Account Manager. Note, this software may also be used in conjunction with Galileo Integrated Data Source.

Customers with permanent "always on" connections such as SITA, frame relay, a VPN managed by Galileo or a site-to-site VPN managed by our customers, usually do not need this software.

Download

To download the Nortel VPN Client, right click the download link which applies to the version of Windows you are using and select Save Target As and save the software to your desktop or whatever location you use for software downloads. After the download is complete, select Open to start the installation.

Download Nortel VPN v6.07 For Windows Vista

Download Nortel VPN v6.01 For Windows 2000 Professional and Windows XP

Download Nortel VPN v4.65 for Windows 98SE

Note, there is no Nortel VPN client for Windows 95, Windows 98, Windows ME or Windows NT as Microsoft no longer supports these versions of Windows. The VPN client for Windows 98SE is supplied only as a courtesy to Galleo clients even though Microsoft no longer supports this version of Windows.

Note, the Nortel VPN client will not run on Windows Servers.

Installation Instructions

Before you begin the installation, make sure you know the Client ID and GTID for the computer where you are installing this software.

During the installation, accept all of the default settings. The downloads have been "scripted" so that all you need to know is your Client ID and GTID plus what follows.

You will usually need to reboot your computer after you install the Nortel software. After the reboot, click Start, All Programs and the Nortel VPN product group. Then select the Nortel VPN Client.

You should see something very similar to the picture below. Different versions vary slightly, but not in any way which matters for this installation. Enter the following;

1. User Name - Enter your Client ID here
2. Password - Enter the GTID associated with the Client ID you entered in step #1 Note, the password is entered in ALL CAPS. The easiest and safest way to do this is to turn on CAP LOCK while entering the password.
3. Destination - This should be fpnetnatt.galileo.com.
   Note, the installation of v4.65 has an older, no longer used destination here. Change this to fpnetnatt.galileo.com.
   DO NOT USE IP ADDRESSES HERE.
4. Click Save
5. Click Connect to test your ability to establish a VPN connection to Galileo.

For the Vista Client, you must run a Connection Wizard to set up the connection to Galileo.

1. Click Start, all Programs, Nortel Networks and then Contivity VPN Client. Answer yes do the question about running the wizard to set up your first connection.
2. Connection Name = FocalpointNet, leave the description blank, click Next
3. Click Next to accept the Username and Password option.
4. Enter your Client ID  when asked to Enter Your User Name. Enter your GTID (UPPER CASE) when asked to Enter Your Password, then click Next
5. Select Yes, I Do have a Group ID and Group Password. Enter FPNET (UPPER CASE) for the Group ID and galileo (lower case) for the Group password.  Click Next
6. For the Destination, enter fpnetnatt.galileo.com
7. Click Next twice, Finish and Save.

Regardless of the version of Windows and Nortel software you use, your connection should look similar to what you see below. When you enter your password, select Save Password and click Save, you will see asterisks in the password blank.

Troubleshooting

• Enter the error you are receving in the search field on this web page.
• If you do find what you need, select the Knowledge Base link on the left side of this web page.
• Use Google or your favorite web search engine and search for the error you are receving
• If you cannot find a solution using the steps above, contact your Galileo support center.